Our Policies
User Agreement
These Terms and Conditions govern your use of our website and services at High Point Furniture. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using our services. We reserve the right to modify these terms at any time, so please check back frequently. It is your responsibility to review these terms periodically for changes. Your continued use of the site after changes are made signifies your acceptance of the revised terms and conditions.
Product Usage Guidelines
At High Point Furniture, we are committed to providing our customers with the highest quality handcrafted furniture. To ensure you fully enjoy your purchase, please follow these usage guidelines: 1) Always place furniture on a flat surface to maintain stability. 2) Avoid exposing wood products to excessive moisture or direct sunlight, which can cause warping or fading. 3) Clean surfaces with a soft, damp cloth and avoid abrasive cleaners. 4) Regularly check and tighten screws and bolts to ensure longevity. By following these guidelines, you can preserve the beauty and functionality of your furniture for years to come.
Returns and Exchanges Policy
We value customer satisfaction and want you to love your High Point furniture. If, for any reason, you're not completely satisfied, you can return or exchange items within 30 days of receipt, provided they are in original condition. To initiate a return, please contact our customer service team for assistance. Shipping fees for returns will be the responsibility of the customer. Please allow up to 14 business days for processing once the return is received. Please retain your receipt as proof of purchase for future reference.